Senior Director of Training and Leadership

EHS Hospitality Group Published: November 17, 2018
Location
Orlando, Florida
Job Type
Salary
Up to $175,000

Description

Senior Director of Training and Leadership.

$125 – $175 + $20k depends on person/ level bonus

 

Must be Orlando based, employed coming from a successful, reputable brand

 

Approx - 8 days travel a month

 

Must have New Restaurant Opening, Instruct Design and Leadership Development at all Levels Exec to Team Member

 

  • The Senior Director of Training and Leadership Development directs the design, planning and implementation of corporate and operational training programs, policies, and procedures.
  • This individual identifies operational needs thought various levels of feedback regarding food, service and sanitation. Develops, approves and implements new training techniques and suggests enhancements to the existing training programs.
  • This individual also oversees relationships with vendors to ensure employee participation in training and learning/development programs.

 

ESSENTIAL REQUIREMENTS & KEY RESPONSIBILITIES

 

  • Selects, trains and develops internal training program to support the creation and delivery of training programs for both hourly, management and Restaurant Support Center.  This includes Train the Trainer strategies.
  • Develops and supports the Training Instructional Design Team, to include operational and other stakeholders at key points, to ensure alignment.
  • Develops training programs that focus on technical and leadership skills, utilizing the most effective training methods.
  • Conducts needs assessments for both staff productivity and leadership development.
  • Develops, implements and maintains a Management Orientation Program to introduce new Managers to the expected leadership behaviors and management skills.
  • Facilitates at the New Manager Training Workshops, as well as at Regional Manager Meetings and General Manager Conferences.
  • Facilitates the delivery of training programs.
  • Develops and maintains the annual Training Calendar.
  • Drives brand values and philosophy in all training and development activities.
  • Tracks key business indicators to determine the effectiveness of current training and development programs.
  • Measures the effectiveness of training to ensure a return on investment.
  • Develops proposals/business cases for new programs and gains sponsorship and support from stakeholders.
  • Aligns current training and development programs to effectively impact key business indicators.
  • Ensures all training and development programs are strategically linked to the organization’s mission, vision and strategic plan.
  • Manages program development and implementation prioritization and communication strategy.
  • Holds Training Team accountable to a service level that exceeds expectations, when servicing internal and external customers, achieving business objective goals and their own development paths.
  • Partners with the Leadership Team to determine the development needs in the organization.
  • Coaches Managers to enhance own performance and to improve the performance of others.
  • Analyzes and implements process improvement, based on participant feedback.
  • Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
  • Creates and manages the Training Departments annual budget, which includes, but is not limited to the Manager-in-Training and the New Restaurant Opening budgets.
  • Actively participates in New Restaurant Openings (NRO) with the training teams, to ensure the highest quality of training for newly hired staff.

REQUIREMENTS

Minimum of 7 years of progressive increased responsibility in a training and development role.

Bachelor's degree in area of specialty and at least 10 years of experience in the field or in a related area.

Proven background in successful training initiatives that have provided an ROI to the business.

 

Send Application to jkolakowski@ehshospitality.com

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